Work with Ken

Better workflows.
More room for judgment.

I help your sales comp team handle routine questions, resolve exceptions and keep work moving. I use clear policies, better workflows and practical AI and automation.

Every engagement has a defined scope, responsibilities and handoff. Ongoing support is your choice.

One way to start · Paid assessment

Comp Operations Assessment

Know what needs fixing, what matters most, and what to do next.

What you get

A workflow and governance assessment for one agreed team or program
A map of recurring questions, manual steps, review points and gaps, prioritized by impact
An action plan showing what to simplify, automate or keep under human review
A recommendation for a focused implementation, temporary leadership or changes your team can make

How it works

A kickoff, a focused document review, interviews with 3–5 stakeholders, and a leadership readout.

Delivered in 10 business days once the agreed materials are received and stakeholders are available. Program, regions, interview schedule and fixed fee are agreed in writing before work starts.

Talk to Ken

Choose the right scope

Choose the work that fits the gap.

Build

A workflow your team can run.

For teams ready to improve one recurring process, from policy questions to exception handling or checks.

Clear policy, decision rights and review thresholds
Agreed intake, checks, routing and decision records
AI-assisted policy answers or workflow automation where appropriate to the agreed scope
Routine and exception testing, team training and handoff

Fixed scope and fee. Typically around six weeks; timing depends on program complexity and review availability.

Lead

Fractional sales comp leadership.

For an open or overloaded leadership role that needs someone to lead operational improvement and support the team.

Lead workflow improvements, exception and plan-change reviews
Prepare recommendations for designated approvers
Report risks, decisions and open actions to leadership
Implement agreed policies and workflows, then hand off to your team or hire

A defined 3–6 month engagement, with capacity, meeting cadence, response times and handoff agreed up front. Broader comp leadership duties require separate scope.

Run · Optional

Keep the workflow effective.

For teams that want ongoing review and improvement after implementation.

Scheduled workflow and governance review
Review policy changes, automation boundaries and escalations
Track recurring exceptions, reopened decisions and open actions
Tool support where included in your agreement

Monthly scope and fee agreed before starting. No mandatory subscription after Build or Lead. Cancellation and handoff terms are written into the agreement.

Clear boundaries from the start.

Agree the work.

Specify programs, regions, deliverables, stakeholder interviews, revision rounds and success criteria. Additional work is agreed and priced before it begins.

Agree the authority.

We define which routine actions can proceed under approved rules and which need a person. Unclear policies, exceptions and requests that cross agreed limits go to your named approvers. Your team continues administering commissions and payroll.

Agree the handoff.

Your team receives the agreed policies, workflow configuration, records and operating guide, with training and named owners. Operate independently or choose continuing support.

Agree the tools.

Use your existing systems where they fit. We agree the AI use cases, data access, source policies and automation limits before building, then test the output and handoffs.

I use PACER to guide the assessment: Plan, Administer, Control, Enable, Report.

Bring your messiest comp problem.

In 30 minutes, we’ll explore what keeps demanding your team’s attention and choose a useful starting point.